Resume
Three versions. Open the one closest to the job.
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AI Engineer
Voice and conversational AI
For teams building voice agents and conversational AI. It leads with the production AI I build in TypeScript and Swift, and twenty years of voice: Genesys, SIP, RTP and IVR.
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Principal Engineer
AI platforms
For senior engineering roles on AI platforms. It leads with Paretio: the AI root-cause analysis pipeline I led, the MCP server I built for AI agents, and the team’s shared libraries and standards.
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Solutions Architect
AI and contact centre
For architecture roles in contact centres and AI. It leads with the hosted Genesys contact centres I designed and delivered for customers such as MYOB and Queensland Rail, then my recent AI work.
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